Protecting Consumers

Protecting Consumers

Attorney General Josh Stein actively works to protect new york customers from frauds and frauds. Stein and his customer Protection Division have actually assisted thousands of customers as if you have more than $100 million of the cash back, and have now helped win $250 million in savings on your own utility prices.

Exactly How We Help Customers

In the event that you’ve been tricked or scammed, we should assist.

Attorney General Josh Stein’s Consumer Protection specialists protect new york customers. We battle unjust company techniques like frauds and frauds. We’ve aided hundreds of tens of thousands of customers as you have more than $100 million of one’s cash back, and now have helped win $250 million in cost savings on your energy prices.

File A grievance

It is possible to register a problem with us and we’ll work to eliminate it. We react to 20,000 customer complaints every year. We can enforce the law on behalf of all North Carolina consumers if we find a pattern of illegal business practices. In a private legal case, we may be able to help if mytranssexualdate reviews you didn’t get what you paid for or were tricked into a bad deal while we can’t represent you.

Get Recommendations

We should allow you to avoid issues from the beginning. View the video Standing Up, battling back once again to read about frauds and frauds. Before you file a issue, read our customer information. We give an explanation for law and provide consumers great tips on numerous subjects, like how exactly to stop telemarketing telephone calls, get a reasonable loan or buy a car that is new.

Top Consumer Guidelines

  1. Say no to sales pitches that are high-pressure. In the event that offer is just good today, disappear.
  2. Constantly browse contracts very carefully them, and make sure all written documents match what you’ve been promised before you sign. Never signal a document which you don’t realize or that features blanks to later be filled in.
  3. Be aware when giving an answer to telemarketers, door-to-door vendors, and email or text pitches. In the place of giving an answer to offers that are unsolicited decide where and when you wish to buy.
  4. You not have to produce a purchase or spend taxes, charges or any other costs ahead of time to win a reward. Anybody who demands an upfront charge for a reward is attempting to scam you.
  5. Never ever give out your Social Security Number, bank card or bank-account quantity or any other private information to anybody you don’t understand who contacts you.
  6. Be skeptical of upfront charges. New york law causes it to be unlawful to get advance fees for many forms of work, such as for example foreclosure help and debt settlement assistance. If an advance payment is necessary for any other forms of transactions, work with a credit card whenever possible. Thus giving you some security in case your purchase does arrive or the n’t work is not completed.
  7. Work with businesses you understand or that come recommended by those you trust. Take a look at businesses aided by the Attorney General’s Office at 1-877-5-NO-SCAM or your regional bbb before you make major acquisitions.
  8. Join the Try not to Call registry to reduce unwelcome telemarketing telephone calls. To join up, phone 1-888-382-1222 through the quantity you intend to register or visit Once you’re regarding the list, report Do No Call violators into the Attorney General’s workplace.
  9. Look at your credit file frequently. You’re entitled to at least one free credit history each year from each nationwide credit bureau. To gain access to your free credit reports, see or call 1-877-322-8228.
  10. If an offer appears too advisable that you be real, it most likely is.

Consumer Alerts & Columns

Read our alerts to discover more on the newest frauds, or register with have our alerts sent to you by email. You can get suggestions about how to prevent problems that are common Attorney General Stein’s consumer columns.

Identification Theft

Moms and dads are now able to obtain a consumer that is protected freeze to protect kids against identification thieves.

Adult customers will get a security that is free to help keep thieves from utilizing your credit plus a free of charge credit history on a yearly basis.

We can help you get started fixing the damage if you’re a victim of identity theft.


Applying for the usually do not Call Registry provides you with the best to determine who calls you in the home.

Us know if you’ve joined the list but still get calls from telemarketers, let. We’ve taken action against lots of organizations, for illegal telemarketing, winning significantly more than $1 million from violators. Some telemarketers are crooks out to take your hard earned money. Stein’s customer security team shuts down telemarketing fraudulence bands and helps victims manage to get thier cash back whenever possible.

Mortgage Loans

Buying a property is just about the many essential purchase you’ll ever make. We investigate and prosecute mortgage fraudulence and supply advice on avoiding unjust loans. We’re additionally assisting North Carolinians prevent unneeded home foreclosures.

View our customer security video taking a stand, battling returning to find out about how to prevent frauds.

Avoid Consumer Scams

Scammers are often picking out brand brand new tricks and twists to steal your hard-earned cash.

To guard your self from customer frauds and scams, remember:

  • Never ever share your Social Security quantity, bank account or credit card information with somebody you don’t understand whom calls you or email messages you.
  • Walk far from high-pressure vendors whom let you know that a decision must be made by you immediately.
  • Don’t indication any agreement or other documents and soon you’ve had an opportunity to read and comprehend it.
  • Never ever spend cash upfront to have a loan or win a lottery or sweepstakes.
  • Don’t respond to letters or email messages that request you to help transfer money in your bank wire or account cash out from the nation.
  • Don’t money checks you can get when you look at the mail along side a letter or call that tells you you’ve won a unanticipated reward. The checks are many most likely fake.
  • Check always a company out with Attorney General Josh Stein’s customer Protection Division at 1-877-5-NO-SCAM before you do company using them.

You’ll learn how to prevent the latest frauds and frauds by reading our customer alerts and columns. It is possible to register with have alerts emailed to you personally.

You could view our customer security video clip and discover ways to file a problem if you’re the target of a fraud or deal that is bad.

E mail us for Assistance

In the event that you think you’ve been the target of a fraud, or you wish to figure out how to be considered a smarter consumer, call Attorney General Josh Stein’s customer hotline toll complimentary within North Carolina at 1-877-5-NO-SCAM or (919) 716-6000. You may want to file a customer complaint on the web.

Let’s make something great together!

Hundreds of clients all over the world trust us for strategy,
measurement framework, analytics, advertising strategy & many more.